New Mytime Active App

We have launched our new app!

Exciting news! Our app has had a makeover!

The new look app will still have all the functionality that you already know, but will have some new extra features that will make the app even better!  It has a new look and feel, an improved customer experience, and some new features and layouts.

How to guides

We’ve listened to our member feedback and just some of the changes are:

  • Improved the navigation, so you can find what you need easier
  • Added in the ability to add favourites to your account so it will be even quicker to find that class!
  • Tee times layout has been updated and course conditions are clearer
  • It’s now easier to switch locations and view your membership card details

Don’t worry, we’ve kept all the good stuff –so you can book and pay just as you always have….only quicker and easier!

Feedback from our focus group of members from both leisure and golf include:

“Clean and clear app. Easy to navigate. I like the course conditions tab.”

“I like the new look and feel of the app.”

“Love the membership card option as sometimes I forget it.”

“Much simpler and clearer”.

We’ve put together some “how to” guides here, however please feel free to ask a member of the team for help and advice next time you visit us!

How to guides

You can also let us know what you think via the form at the bottom of the page – we’d love to hear from you!

Booking your tee times with our new calendar view

 

Booking system
Click on the 18 holes button to access the booking screen
Booking system
Drag through the dates at the top to get to your preferred day
Booking system
Select your preferred day and then select your preferred tee time
Booking system
When you have found the tee time you want click on the book button to complete the booking

 

Use the club switcher to open up another centre

 

Club switcher
Click on the switch locations button underneath the activity booking buttons
Club switcher
Find the centre you want to switch to from the localised list

 

Save your favourite classes to book them quickly

 

Favourite
On the home screen click on the activity type you want to find
Favourite
Click on the activity you want to book from the listed options
Favourite
Find the session you want to book or make your favourite
Favourite
Click on the blank star to set this session as your favourite
Favourite
The star will fill in showing you that you have successfully favourited the session
Favourite
To find your favourites click on the manage bookings button on the home screen
Favourite
Here you will see any current bookings. Click on the favourites tab at the bottom.
Favourite
Here you will see your favourited sessions. Select one you want to rebook.
Favourite
This will show you the future bookable sessions ready for you to book.

 

Manage your cashless account and account details

 

Your Membership
Click on the "Your Membership" button
Account
Click on the "Account" button
Account Details
Here you can change your details or access your cashless account details
Top Up
To Top Up your cashless account click on the "Top Up" button
Top Up £10
Chose an amount to add to your Cashless Account. Follow the on screen instructions.
Basket
Click on the "Basket" button to manage any items you haven't yet paid for.

 

 

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